Frequently Asked Questions

Everything you need to know about working with Novel Notion Creative

Getting Started
Design Your Own Way Canva Templates
Author Essentials Packages
Indie Author Book Design Packages
The Design Process
Pricing & Payment
Revisions & Changes
Files & Deliverables
After Your Project

Getting Started

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How do I know which service is right for me?

Here’s a quick guide:

Already have a book cover and just need marketing materials?
→ Author Essentials packages ($1,000-$3,500) – Get done-for-you social media graphics, videos, print materials, and more

Are you a budget-conscious DIY-er?
→ Design Your Own Way – Get basic Canva templates you can customize yourself.

Need just a book cover?
→ Indie Author Book Design: Cover Only ($800)

Need both cover AND interior formatting?
→ Indie Author Book Design: Cover-to-Cover ($2,500)

Want everything—cover, interior, AND marketing materials?
→Indie Author Book Design: Deluxe ($4,500)

Still not sure? Book a free consultation and we’ll figure it out together!

Do you work with self-published authors, traditionally published authors, or both?

Both!

For self-published authors: We handle everything from cover design to interior formatting to marketing materials.

Traditionally published authors: We create supplemental marketing materials your publisher may not provide, like custom social media graphics, media kits, website graphics, and launch campaign assets.

We also work with publishers, literary agents, and author services companies who need design support for their clients.

What genres do you work with?

Any and all genres are welcome here! We understand each genre has its own visual language, and we tailor our designs to meet reader expectations while making your book stand out.

How do I get started?

Three easy steps:

Choose your service on our website and click “Get Started”
Fill out a quick inquiry form (takes 3-5 minutes)
We’ll respond within 24 hours with next steps, pricing, and a detailed project brief

There’s no commitment required!

What’s your design philosophy?

We believe in design by humans, never AI. Every element is thoughtfully created by a designer who understands both the craft of design and the author experience. We’re author-first, market-savvy, and focused on creating graphics that help you connect with readers.

Design Your Own Way Canva Templates

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ABOUT THE PRODUCTS

What’s the difference between Design Your Own Way and the Author Essentials Plans?

Basically? Control (and Canva skills) vs. convenience.

With Design Your Own Way Canva Templates (DIY graphics):

You get: Basic pre-designed Canva templates you can edit yourself
You do: Any and all further customization (changing text, switching fonts, adding new images, and otherwise adjusting the basic templates to your needs)
Best for: DIY authors who want creative control and enjoy design
Price: $9.99-$99.99

With Author Essentials Plans (Done-for-You graphics):

You get: Finished graphics created specifically for your book, PLUS editable Canva template files that you can reuse and adapt
We do: All the design work, you just approve and use
Best for: Authors who want to focus on writing, not design
Price: $1,000-$3,500 depending on package

Think of it like cooking:
DIY Templates = a meal kit with a recipe
Author Essentials = a restaurant meal delivered to your door.

How many templates are in each template pack?

Template counts vary by pack type. :

Starter Packs: 25 templates. Each Starter Pack includes 25 templates in one size format (square, portrait, OR story-sized).

Starter Pack Bundles: 75 templates. Starter Pack Bundles include all three size formats of a Starter Pack design—25 square + 25 portrait + 25 story templates = 75 total templates. This gives you the same design system across all social media formats.

Full Packs: 100 templates. Full Packs include 100 templates in one size format, offering more variety and design options within a single collection.

Full Pack Bundles: 300 templates. Full Pack Bundles include all three size formats of a Starter Pack design—100 square + 100 portrait + 100 story templates = 300 total templates. This gives you the same design system across all social media formats.

All templates are fully editable in Canva and use only free elements—no Canva Pro subscription required.

Do these templates match my book’s design?

No, these pre-made templates are designed with their own aesthetic and are not customized to individual book covers. However, they are fully editable and customizable in Canva—you can swap in your book cover, adjust colors, and modify text to match your branding.

If you want templates specifically designed around YOUR book cover, our Author Essentials plans are what you’re looking for.

CUSTOMIZATION & USAGE

Can I customize the templates? What if I need help?

Yes, absolutely! The templates are fully editable in Canva, so you can change text, swap images, adjust colors, move elements around—whatever you need to make them work for your book and brand.

In terms of needing help: Each template purchase comes with a basic tutorial guide showing you how to access and edit your templates in Canva. For most authors, this is enough to get started.

If you need more hands-on help, we offer extended support at $75/hour. We can also upgrade you to one of ourAuthor Essentials packages, where we handle all the design work for you.

Can I use these templates for multiple books?

Yes, you can absolutely use these templates across multiple books—that’s part of what makes them such a great value.

TECHNICAL REQUIREMENTS

Do I need Canva Pro to use these templates?

No! We design these template packs using only free elements in Canva, so a free Canva account is totally fine.

What file formats do I receive?

You’ll receive a PDF containing links to your templates that you can access from your Canva account. From there, you can export graphics in whatever format you need—PNG, JPG, PDF, etc. Canva makes this super easy.

We don’t provide templates as Photoshop files, Adobe Illustrator files, or other design software formats—everything is designed to work in Canva specifically.

What if I don’t know how to use Canva?

Canva is designed to be very user-friendly, even for people with no design experience. We include a getting-started guide with your template purchase, and Canva itself has extensive free tutorials.

That said, if you’re not comfortable with DIY design work, our Author Essentials packages might be a better fit. You’ll get professionally designed graphics delivered ready to post—no Canva skills required.

PURCHASING & DELIVERY

How long does it take to receive my templates, and how are they delivered?

When you order via Etsy, you’ll receive an instant download of a PDF with links to access your templates in Canva. You’ll be able to save them to your own Canva account, duplicate them as many times as you need, and start customizing right away.

Make sure to download or save your templates within 30 days of delivery—we can’t guarantee re-delivery after that (though we’ll certainly try to help if you reach out!).

Can I share these templates with my marketing team?

Yes, you can share template access with virtual assistants, publicists, or other professionals working directly on YOUR book marketing. They can help you customize and create graphics from the templates.

However, you cannot give templates to other authors, resell them, or use them to create graphics for anyone else’s books. The license is for your own promotional use only.

What’s your refund policy for templates?

Because templates are digital goods that you gain immediate access to, all sales are final once they’ve been delivered or access has been granted.

LEGAL & USAGE RIGHTS

Who owns the templates?

Novel Notion Creative retains the intellectual property rights to the template designs and structure. You receive a license to USE the templates for your own book marketing and promotional purposes.

Think of it like buying software—you can use it, but you can’t resell it or share it freely with others.

Can I use graphics made from these templates commercially?

Yes! You can use graphics you create from the templates to promote your books, which includes commercial uses like:

Selling your books (obviously!)
Paid advertising featuring your book
Creating promotional merchandise with your book cover

What you CAN’T do is sell or redistribute the TEMPLATES themselves, or create graphics for other people’s books using your templates.

Author Essentials Plans

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CHOOSING YOUR PACKAGE

How do I choose between Launch, Complete, and Premium?

Consider your launch timeline, budget, and how hands-on you want to be with social media.

Launch ($1,000) is perfect if you:

Need professional graphics for your book launch
Want the essentials covered (cover reveal through publication day)
Are launching on a focused timeline

Complete ($2,000) is perfect if you:

Want materials for launch AND long-term promotion
Need more variety in your social posts
Want multi-slide carousels for Instagram
Want print materials (bookmarks)

Premium ($3,500) is perfect if you:

Want the complete marketing package
Need animated social media videos (short, eye-catching motion graphics)
Want a complete website graphics suite
Need a professional multi-page media kit for outreach
Want strategic guidance on using your materials effectively

Still not sure? Book a free consultation and we’ll help you choose!

What do I need to provide to get started?

To begin your Author Essentials project, we need:

Your book cover file (high-resolution PNG or JPG, 300 DPI minimum)
Author photo (high-resolution, professional quality preferred)
Book description/blurb (finalized copy)
Any endorsements or quotes you want featured
Social media handles and website URL
Pre-order/buy links (if available)
Specific content requests (what you want each graphic to say/promote)

We’ll send you a detailed project brief to gather all this information after you book.

What if I don’t need one of the graphics included in my plan?

No problem! We can substitute within reason.

Example: The package you choose includes “1 Audiobook announcement graphic,” but you’re not doing an audiobook? We can swap it for another graphic type (announcing a paperback or other format, an event graphic, an extra author quote, etc.).

How it works:

Note substitution requests in your project brief
We’ll confirm if the swap is possible (must be similar scope/effort)
We design what you actually need instead

We can’t swap small items for large items (for instance, you can’t trade 1 static graphic for 6 videos), or go beyond package scope. But we’re flexible within the package framework!

UNDERSTANDING WHAT’S INCLUDED

What’s included in the Premium media kit and author branding graphics?

The Premium media kit includes:

3-page designed PDF – Professionally laid out with your author photo, book cover, bio, book description, review quotes, “Also by” list, press information, social media handles, and contact details. Perfect for emailing to media contacts or printing for events.
Live Canva Docs version – The same beautiful design as a shareable, updateable Canva Doc. You can update content anytime (new reviews, book releases, contact info) without changing the link, and download fresh PDFs whenever needed. Share one link with all your media contacts that stays current.
Digital assets folder – Individual optimized files (author photos, book covers, text documents) for your website or other promotional uses.

Author Branding Graphics include:

Custom website header image
Professional email signature graphic
Social media cover/banner images (Facebook, LinkedIn, etc.)
Cohesive design that works across all your books (not just this one)

What video content is included, and how long are the videos?

The Complete plan includes 2 short videos (up to 30 seconds each), optimized for social media: 1 Cover reveal, and one “Meet the Author” or “About the Book” video.

The Premium plan includes the following 6 short videos (up to 60 seconds each), optimized for social media:

Extended cover reveal (animated unveiling)
Review quotes/blurbs (text animation with book imagery)
Pre-order promo (animated call-to-action)
Giveaway announcement (eye-catching motion graphics)
About the Book video (text animation with book imagery)
Launch day celebration (celebratory animation)

Format: MP4 files optimized for Instagram Reels, TikTok, Facebook, and other platforms

Style: On-screen text animation, motion graphics, book cover imagery, and royalty-free music

Important: Videos do NOT include voiceover or filmed content. They’re animated graphics designed to stop the scroll and drive engagement. If you want to add your own voiceover, you can provide recorded audio files (may incur additional fees for integration).

Can you match the style of my existing book cover?

Absolutely! In fact, that’s exactly what we do. We’ll design all your graphics to complement your cover:

Pull colors from your cover palette
Match the typography style and mood
Echo design elements (flourishes, textures, imagery)
Maintain consistent branding across all materials

Example: If your cover is dark and moody with gothic fonts, your social graphics will have that same atmospheric feel. If your cover is bright and playful, your graphics will match that energy.

This creates a cohesive brand for your book that readers recognize instantly.

What does “in 3 sizes” mean?

Most social media graphics come optimized for multiple platforms, and there are a few standard sizes to choose from. We typically use the following:

Square (1080×1080) – Instagram, Facebook
Portrait (1080×1350) – Instagram, Facebook, LinkedIn
Story (1080×1920) – Instagram Stories, Facebook Stories, TikTok, Pinterest Story Pins

If there is another size you prefer (such as Landscape [1200×630], sometimes used for Facebook posts, LinkedIn, Twitter/X header), we can use that as one of the three sizes.

This means you get the SAME graphic design in three different dimensions, so it looks perfect no matter where you post it. You don’t need to crop or resize—just grab the right size for the platform you’re using!

PROCESS AND REVISIONS

How many revisions are included?

All packages include up to 3 rounds of revisions for the graphics we create. Here’s how it works:

Round 1: We present initial concepts
Round 2: You provide feedback, we revise
Round 3: Final tweaks and polish

Additional revisions beyond 3 rounds for each service are billed at $65/hour for minor changes.

Do you offer payment plans?

Yes! For packages of $2,000 or more, we offer flexible payment plans:

Standard payment plan:

50% deposit upon signing agreement
50% due before final delivery

Extended payment plan (for $2,000+ packages):

50% deposit upon signing
25% at project midpoint
25% upon final delivery

Payment plans must be requested and approved before work begins.

How long will my files be available?

Upon project completion, all final deliverable files will be provided to you via Google Drive (or other file-sharing service). You will have download access to these files for 90 days from the date of final delivery.

After 90 days, files are archived, so we recommend downloading them immediately and saving in multiple places (computer, external drive, cloud backup).

If you need us to re-send files after the 90-day period, we’re happy to help! There is a $30 file retrieval fee to locate and re-upload archived files. We cannot guarantee file availability beyond 2 years. If files require re-creation (beyond 2 years), standard project rates apply.

USAGE AND FUTURE NEEDS

Can I use these graphics for other books?

Yes! Each Author Essentials plan includes fully editable Canva templates + a reuse license. This means you can edit the files, adapt them, and re-use them. You may need a Canva Pro account to access all of the elements used in your design. Note that you cannot share or sell the template files, but you are free to adapt them for your own work.

If you’d like to create similar graphics using your original custom designs for another book but find that doing it yourself isn’t for you, please don’t hesitate to get in touch with me. We’d be happy to work with you on another project using your existing designs as a jumping-off point.

What if I need more graphics after my project is complete?

We’d love to work with you again!

Beyond our regular packages, we offer à la carte services (additional graphics, templates, custom materials), monthly retainers (great for authors who need ongoing design support or series authors with regular release schedules), and returning client benefits (priority scheduling and a 10-15% discount on future projects).

Just get in touch and let us know what you’re interested in!

Indie Author Book Design Packages

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CHOOSING YOUR PACKAGE

What’s the difference between Cover-to-Cover and Launch Pro?

Cover-to-Cover ($1,895) is perfect for authors who:

Need both cover AND interior formatting
Want professional typesetting for your print book
Need ebook formatting (EPUB/MOBI)
Want a polished, publication-ready book
Want social media assets and marketing materials

What you get: Cover and interior layout (up to 80K words), ebook files, enhanced media kit, website banner, Amazon A+ content, plus 30 strategic social media graphics curated from our Launch Author Essentials Plan and delivered in 3 platform-optimized sizes (square, portrait, and story: 90 total files), 1-hour strategy consultation with NNC Founder and NYT bestselling author Andi Buchanan.

Launch Pro ($4,995) is perfect for authors who:

Want the complete package—full cover and interior book design, marketing materials, and a comprehensive launch strategy
Want to hit the ground running with graphics ready to go
Need comprehensive author branding and promotional assets

What you get: This package includes everything in Cover-to-Cover ($1,895 value) PLUS everything from our Premium Author Essentials Plan ($3,500 value)—over $5,300 in services—plus a 2-hour launch strategy call with NNC Founder and NYT bestselling author Andi Buchananand a 90-day post-launch check in consultation.

What if my book is poetry, a cookbook, or a children’s book?

These require specialized formatting, which means custom pricing.

Standard pricing (Cover-to-Cover, Launch Pro) applies ONLY to:

Standard fiction
Standard memoirs
Standard non-fiction (mostly text with occasional images)

Specialized formats that need custom quotes:

Poetry collections (unique layout per poem)
Cookbooks (recipe formatting, ingredient lists, photos)
Children’s picture books (text + illustration integration)
Heavily illustrated books (20+ images)
Academic works (complex footnotes/endnotes)
Books with extensive tables, charts, or graphs

How to get a quote:

Fill out the inquiry form and note your book type
We’ll review and respond with custom pricing

Typical range: Specialized formatting typically adds $500-$2,000 to the base package price, depending on

Overall manuscript length and complexity
Number and complexity of special elements
Number of images and required image editing/placement
Level of customization required

See our terms and conditions section on specialized formatting for more information.

MANUSCRIPT AND SPECIFICATIONS

For the Cover-to-Cover and Launch Pro packages, does my manuscript have to be completely finished?

Yes, your manuscript must be fully finalized, edited, and proofread before we begin interior design work.

Why? Substantial text changes after layout can affect page numbering, spacing, and the entire design, necessitating a complete layout redo—a process that’s not only time-consuming but can also incur fees ($50-$150+ depending on the extent).

What if my manuscript is over 80,000 words?

Standard pricing includes up to 80,000 words. Manuscripts over 80,000 words incur an overage fee of $0.02 per word over 80,000.

Examples:

85,000 words: 5,000 words over = $100 additional
95,000 words: 15,000 words over = $300 additional
120,000 words: 40,000 words over = $800 additional

Why the overage fee?

Longer books take significantly more time to format
More pages = more proofing and quality checks
File size and complexity increases

This applies to Cover-to-Cover ($1,895) and Launch Pro ($4,995) packages.

We’ll calculate your exact overage fee when you submit your project brief with your accurate word count. No surprises!

What print specifications do you need from me?

We’ll need these details before we begin layout:

Required:

Trim size (book dimensions): 5×8, 5.25×8, 5.5×8.5, 6×9, 8.5×11, or other?
Binding type: Paperback (perfect bound), Hardcover, or both?
Print service: Amazon KDP, IngramSpark, Draft2Digital, other, or not sure yet?
ISBN: Do you have one? (Not required to start, but helpful)

Helpful to know:

Estimated page count: Helps us plan layout
Color or black & white interior? (Most novels are B&W; some non-fiction uses color)

Don’t worry if you don’t know all this yet! We’ll help you figure it out in your project brief. If you’re not sure which trim size or print service to use, we can provide recommendations based on your genre and goals.

We’ll format your book to meet the technical specifications of your chosen printer, so you can upload files and order your proof without any issues.

DESIGN PROCESS AND REVISIONS

How many cover concepts will I see?

2-3 initial cover concepts.

The process:

We create 2-3 distinct cover concepts based on your brief
You choose your favorite direction
We refine that concept through 3 rounds of revisions
Final cover delivered

What if I don’t like any of the initial concepts?

We’ll have a conversation to understand what’s missing
We’ll create 1-2 new concepts in a different direction
This uses one of your revision rounds

But don’t worry! Our thorough project brief process ensures we’re aligned on vision before we start designing.

Can I make text changes after layout begins?

Minor typo corrections are not a problem. Larger text changes incur fees starting at $50. [See full policy]

How many revisions are included?

For Cover Only plans, you will have up to 3 rounds of revisions. Here’s how it works:

Round 1: We present initial cover concepts
Round 2: You provide feedback, we revise
Round 3: Final tweaks and polish

For the Cover-to-Cover and Launch Pro plans, you will have an additional 3 rounds of revisions, since you’ll be reviewing both the cover AND the interior. Here’s how it works:

COVER
Round 1: We present initial cover concepts
Round 2: You provide feedback, we revise
Round 3: Final tweaks and polish

INTERIOR
Round 1: We present initial interior layout concepts
Round 2: You provide feedback, we revise
Round 3: Final tweaks and polish

PAYMENT & TIMELINE

Do you offer payment plans?

Yes! For packages of $2,000 or more, we offer flexible payment plans (50% deposit, 25% at midpoint, 25% at delivery).

How long do I have to provide feedback?

You have 7 days to review and provide feedback on each round. We’re flexible if you need a few extra days!

The Design Process

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What’s your design process?

Our process is collaborative, with clear milestones and approval points.

For Author Essentials (Marketing Graphics):

Discovery: Review your project brief and materials
Concepts: Create sample graphics showing design direction
Review: You provide feedback
Revisions: We refine (3 rounds included)
Production: Create all remaining graphics in approved style
Final Review: You review complete package
Delivery: Upon final payment, we deliver all files

For Indie Author Book Design (Cover + Interior):

Cover Concepts: 2-3 initial cover designs
Cover Selection: You choose direction
Cover Revisions: Refine through 3 rounds
Cover Approval: Final cover locked
Interior Layout: Format manuscript (if Cover-to-Cover/Deluxe)
Interior Review: You review interior draft
Interior Revisions: Adjust through 2 rounds
Final Production: Create all final files (print, ebook, etc.)
Delivery: Upon final payment, we deliver all files

Timeline varies by package (see specific service FAQs).

How much input will I have in the design?

As much or as little as you want!

High involvement:

Detailed feedback on every element
Specific requests for colors, fonts, imagery
Approval at every milestone

Medium involvement:

General direction and vibe preferences
Feedback on concepts and major decisions
Trust designer for details

Low involvement:

Provide materials and trust our expertise
Review final drafts only
Minimal back-and-forth

We adapt to YOUR working style. Just let us know your preference in the project brief!

What if I don’t like the initial concepts?

We’ll figure it out together!

First, we’ll dig deeper:

What specifically isn’t working?
What direction feels more right?
Are there elements you DO like that we can build on?

Then, we’ll pivot:

Create new concepts in a different direction
Show examples of what you’re envisioning
Explore alternative styles or approaches

This uses your revision rounds, but that’s what they’re for—making sure you love the final product.

Can I request specific design elements?

Absolutely! The more specific you are, the better.

Great requests:

“I’d love a rose to appear on the cover—it’s symbolic in my book”
“Can we use a script font for the author name?”
“I want the color palette to be burgundy, gold, and cream”
“My book is set in Paris, so Eiffel Tower imagery would be perfect”

These give us clear direction while letting us handle the design execution.

Less helpful requests:

“Make it pop more” (Too vague—we may have very different definitions of what makes something pop, or even what “pop” actually is!)
“It needs something” (Okay, but what, exactly?)
“Can you just try a bunch of different things?” (We could, but that might waste your time and ours. Give us a clear direction to start in, and we’ll get there together!)

The more detail you provide in your project brief, the closer our first concepts will be to your vision.

Pricing & Payment

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Are there any additional fees I should know about?

Here’s what might add to base package costs for our Author Essentials and Indie Author Book Design plans:

Word Count Overage (Book Design):

Manuscripts over 80,000 words: $0.02/word for words over 80,000

Rush Fees:

Author Essentials rush: +20% of package price
Indie Author Book Design rush: +25% of package price

Specialized Formatting (Book Design):

Poetry collections, cookbooks, children’s books, heavily illustrated books, complex academic works
Requires custom quote (specialized formatting typically adds $500–$2,000 to the base package price)

Additional Revisions Beyond the Included 3 Revision Rounds (Author Essentials Plans and Indie Author Book Design Packages):

Minor revisions: $65/hour
Major revisions: $85/hour
(see our full terms regarding revision rounds and fees here)

Text Changes After Approval (Indie Author Book Design):

Minor (typos): $50
Moderate (sentence/paragraph changes): $100
Substantial (page additions/deletions): $150+

Everything else is included in your package price, and we will always inform you of potential additional fees before moving forward with your project.

Why do you charge extra for word counts over 80,000?

Time and complexity. Longer books require:

More pages to format and design
More time for quality checks
Larger file sizes (ebook formatting complexity)
More proofing for consistency
More potential for pagination issues

80,000 words is the industry standard baseline for a typical novel (roughly 300 pages). Many books fall under this—no overage fee applies!

What payment methods do you accept?

We accept:

ACH bank transfer (preferred—get 2% discount!)
Credit card (Visa, Mastercard, Amex, Discover)
PayPal
Venmo

All prices in U.S. dollars.

Why we prefer ACH:

Lower processing fees = we can pass savings to you
Faster, more secure
Direct bank-to-bank transfer

How payment works:

Work begins (for deposit) or files delivered (for final payment)
We send invoice via QuickBooks
You pay online through secure portal
We receive payment notification
Work begins (for deposit) or files delivered (for final payment)

What’s your refund policy?

Our collaborative process is designed to ensure you’re happy with our work before we reach final delivery. However, we do have a refund policy that you can see in full in our terms & conditions. Here’s a quick overview:

For Design Your Own Way Canva Templates (sold via Etsy):

There are no refunds for digital downloads.

For Author Essentials Plans and Indie Author Book Design Packages:

If you cancel before we start work: You get 50% of your deposit back (we keep 50% as a booking fee)
If you cancel after we start work: Your deposit is non-refundable, and you pay a cancellation fee based on how much is complete:
- Less than 25% complete: You pay 50% of the total project fee
- 25-50% complete: You pay 75% of the total project fee
- More than 50% complete: You pay 100% of the total project fee (full amount)
After final delivery: No refunds

Your deposit is always applied toward any cancellation fees. You receive all completed work when you cancel.

Do you offer discounts?

Yes! We offer the following:

ACH Payment Discount: Pay via ACH bank transfer and receive 2% off your total project cost.

Returning Client Benefit: Worked with us before? We love repeat clients! Returning clients typically receive 10% off their next project as a thank you for your continued trust.

Referral Rewards: Refer another author who books a project with us and receive a $75 credit toward your next project. There’s no limit—refer as many authors as you’d like! Credits are issued once the referred project is completed and are valid for 12 months.

Revisions & Changes

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What counts as a “minor revision” vs. “major revision”?

Minor revisions (included in packages):

Color adjustments (“Can you make the blue darker?”)
Font changes (“Let’s try a serif font instead”)
Text edits (fixing typos, updating dates, changing copy)
Repositioning elements (“Move the author name higher”)
Image swapping (“Use this photo instead”)
Resizing for different platforms

Major revisions (billed at $85/hour):

Complete redesign after approval (“Actually, let’s start over”)
Significant conceptual changes (“I want a totally different style”)
Adding graphics beyond package scope (“Can we add 5 more graphics?”)
Changing core direction after we’ve moved forward

Gray area? We’ll always tell you before we bill for anything. No surprise charges!

What if I need more than the included revision rounds?

Additional revisions are billed hourly:

Minor revisions (small tweaks): $65/hour
Major revisions (substantial changes): $85/hour

How it works:

You request additional changes after using included rounds
We estimate how long it will take
You approve the additional charge
We complete the work
We add it to your final invoice

Most clients don’t need extra revisions—we work hard to get it right within the included rounds. But if you do, we’re happy to help!

How long do I have to provide feedback on drafts?

Seven (7) business days from when we send drafts or concepts.

What happens if you need more time?

Just let us know! We can extend the deadline
Communication is key—we just need to hear from you

What happens if we don’t hear from you?

After 7 business days, we consider the designs approved
We’ll move forward to the next phase
Timeline may be extended day-for-day for delayed responses

Why the deadline?

Keeps projects moving
Prevents indefinite stalling
Helps us manage our schedule

Best practice: Set a calendar reminder when you receive drafts so you don’t forget to review!

Can I make changes after final delivery?

Yes, but they’re billed as a new project.

Once final payment is made and files are delivered, your project is complete and closed. Any subsequent changes or updates are billable:

Minor changes (update a date, swap an image): $65/hour
Substantial changes (redesign a graphic, add new elements): $85/hour
New graphics: À la carte pricing or new package

Examples of post-project changes:

“My launch date changed—can you update 5 graphics?” → Billable
“I want to create a new graphic for my audiobook announcement” → Billable
“I found a typo on my book interior” (for Book Design) → Billable

This is why we encourage thorough review before final approval!

Files & Deliverables

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What file formats will I receive?

For Author Essentials Plans, you will receive:

Social media graphics: PNG and JPG (sized for each platform)
Print materials: PDF (print-ready, 300 DPI with bleed)
Videos (Premium package): MP4 (optimized for social media)
Canva Template links
All files delivered via Google Drive (or other file-sharing service)

For Indie Author Book Design Packages, you will receive:

Cover: Print-ready PDF (with bleed), web-optimized JPG/PNG, high-res promotional files
Interior (Cover-to-Cover/Deluxe): Print-ready PDF, EPUB (ebook), MOBI (Kindle if requested)
Marketing materials (Deluxe): Same as Author Essentials
All files delivered via Google Drive (or other file-sharing service)

How long will my files be available?

After 90 days, files are archived, so we recommend downloading them immediately and saving in multiple places (computer, external drive, cloud backup).

After Your Project

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Can you help me upload my book to Amazon/IngramSpark?

We provide formatted files ready to upload, but you handle the actual uploading.

What we give you:

Print-ready PDFs meeting Amazon KDP and IngramSpark specifications
Ebook files (EPUB, MOBI) ready to upload
Instructions for file uploads
Cover and interior sized correctly for your chosen trim size

What we DON’T do:

Create your KDP or IngramSpark account
Upload files for you
Input your metadata and book details
Set pricing or distribution options
Troubleshoot platform-specific technical issues

Why? These platforms require access to your personal account, payment information, and tax details—we can’t (and shouldn’t) do this for you.

Need help? We can point you to resources! But the actual uploading is your responsibility.

What if I get a proof copy and find issues?

If the issue is our error—such as a design mistake, a formatting problem, or the file didn’t meet specifications—we’ll fix it for free.

If the issue is printer error—such as print quality problems, color variations, binding issues—contact the printer, as this is a printer issue, not a design issue.

If the issue concerns choices you already approved—as in, you gave final approval to the layout but now want changes, or you want text corrections you didn’t catch when proofing, or you want to change design elements you signed off on earlier—changes are possible, but will be billed as a new project.

Will you promote my book on your social media?

We’d love to, with your permission! We retain the right to showcase completed work in our portfolio, on social media, in case studies, and in promotional materials, but we’ll always ask you first!

If your book is confidential or embargoed before a specific date, just let us know in your project brief and we’ll honor a non-disclosure period. You can also request we check with you before posting specific projects. We’ll note your preferences in the project agreement.

Can I hire you again for future books?

Yes, we’d love to work with you again! Now that you know how we work and we know your style, the process will be even smoother. Plus, returning clients typically receive 10% off their next project and priority scheduling when available.

Whether it’s the next book in your series, an audiobook announcement, a marketing refresh, or a brand new standalone, we’re here when you need us. Just reach out!